Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Delicious breakfast
No specific facility comments
8.4/10
Great
Rooms
8.2
Location
8.8
Service
9.0
Dining
7.8
Guest reviews
8.4/10
based on 6 reviews
9.1
9.1/10 based on 1541 reviews
Duncan
United Kingdom,
April
2024
8.2/10
My stay at the hotel was delightful overall. The rooms, while quite basic, were clean and spacious, offering a cozy atmosphere with beamed ceilings. The service was amazing, with the staff going above and beyond to ensure our comfort. The location was good, providing a retreat from the bustling city center but still close enough to key attractions. The dining experience was good, with a variety of choices to keep us satisfied. The facilities were well-maintained and enhanced our stay.
Rooms
8.0
The rooms were quite basic but clean and spacious, offering a cozy atmosphere with beamed ceilings.
Service
9.0
The staff were incredibly helpful and friendly, going the extra mile to assist us throughout our stay.
Location
8.0
The hotel's location was good, providing a peaceful retreat from the city center while still being conveniently close to key attractions.
Dining
8.0
The dining experience was good, with a delicious array of breakfast foods to choose from.
Facilities
8.0
The facilities were well-maintained and contributed to a pleasant overall experience.
Michael
United States,
April
2024
7.8/10
My stay at the hotel was enjoyable overall. The rooms were very comfortable but lacked the expected character. The service was warm and welcoming, with helpful instructions about the city. The location was perfect for a quiet retreat yet close to the city center. The dining experience was decent, offering buffet-style meals.
Rooms
7.0
The rooms were very comfortable but lacked the expected character.
Service
9.0
The service was warm and welcoming, with helpful instructions about Brugge.
Location
8.0
The hotel's location was perfect for a quiet retreat yet close to the city center.
Dining
7.0
The dining experience was decent, offering buffet-style meals.
Facilities
8.0
The hotel offers the necessary facilities for a comfortable stay.
Ivan
United Kingdom,
March
2024
8.0/10
The hotel was quite comfortable, and a very easy walk to most places. The view through the windows was very relaxing to watch. The service was amazing - extremely helpful and friendly. The location is excellent for exploring Brugge, a short walk from the main attractions. The dining experience was delightful. However, the rooms could use some updates and the price may not be the best value for money.
Rooms
7.0
The rooms were comfortable with a relaxing view through the windows.
Service
9.0
The staff were amazing, very friendly, and extremely helpful.
Location
8.0
The location is great for exploring Brugge, close to the main attractions.
Dining
8.0
The dining experience was delightful.
Facilities
8.0
The hotel offers free bike hire for wider city exploration.
Mary
United States,
August
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were spacious and comfortable, perfect for a good night's sleep. The service was outstanding, with genuinely helpful and friendly staff making my experience truly enjoyable. The location was excellent, close to major attractions and offering a pretty view of the canal. The dining experience was lovely, with plenty of choices to start the day right. Overall, a great value for money with exceptional service and amenities.
Rooms
9.0
The rooms are very comfortable and clean, big and tidy. We were even upgraded to a canal view room, which was a nice surprise.
Service
9.0
The staff were outstanding, genuinely helpful and friendly. Not your typical corporate hospitality, they really made me feel welcome.
Location
10.0
The location is perfect, just off a canal and close to the center of Bruges. A great spot to explore the city from.
Dining
8.0
The dining experience was awesome, with fresh breads every morning. It was a great way to start the day.
Facilities
9.0
The hotel offers all the necessary amenities for a comfortable stay. Everything was well-maintained and modern.
Albert
United States,
July
2023
9.0/10
Staying at this hotel was a true delight. The rooms had a charming view of the canal and bridge, with large windows offering a relaxing sight of the river and high old beams. The open fire and exposed beams added to the cozy atmosphere, complemented by a delicious continental breakfast. The service was top-notch, with kind and accommodating staff offering excellent suggestions for places to visit and arranging travel details seamlessly. The location was perfect, with a quiet respite by the canal yet close to key attractions. Dining was a culinary delight, especially with the homemade yogurt. Overall, a wonderful hotel experience.
Rooms
9.0
The rooms overlooking the canal and bridge were truly a relaxing escape with their character and large windows. The open fire and exposed beams added a cozy touch, complemented by a delicious continental breakfast.
Service
9.0
The staff were wonderful: friendly, helpful, and accommodating. They even offered us a larger room with a canal view, enhancing our stay with their exceptional service.
Location
10.0
The historic canal district location was unbeatable, offering a perfect balance of being close to everything yet peaceful and authentic. Highly recommended for its prime spot.
Dining
8.0
The dining experience was superb, with a substantial buffet offering a variety of delicious options. The homemade yogurt was a standout amidst the well-prepared and fresh dishes.
Facilities
9.0
The facilities were excellent, providing all that was needed for a comfortable and enjoyable stay.
Great location
No specific facility comments
David
United Kingdom,
April
2023
8.8/10
I was delighted with my stay at this charming hotel. The rooms overlooking a quiet part of the canal had character - large windows with river views and high, old beams. The breakfast was a delightful array of delicious foods, and we even got an upgrade from our original reservation, which was a lovely surprise.
Rooms
9.0
The rooms were wonderful, complete with a medieval fireplace and a delicious breakfast spread.
Service
9.0
The service was top-notch - very kind, accommodating, and always going the extra mile. The staff were friendly and helpful throughout our stay.
Location
9.0
The location was just out of the center, perfect for a quiet respite by the canal but still close to the city center. The in-house bicycles were a great addition for exploring the area.
Dining
8.0
Facilities
9.0
The facilities were well-maintained and provided a comfortable atmosphere during our stay.